RETURN/SHIPPINGS

Return Policy

Only product purchased directly from pjsalvage.com can be returned to pjsalvage.com. We do not offer price adjustments.

Get an instant refund with Reshop, found in the return portal.

To initiate a return or exchange please access the RETURN PORTAL within 30 days from purchase date. Once you have started a return, you have 14 days to drop off your return or it will be canceled. 

Standard Return Policy

  • P.J. Salvage charges a flat rate return fee of $9.95. This will come out of your refund once the item is received back at our warehouse.
  • P.J. Salvage offers exchanges on select products free of charge.
  • Labels and original tags must be attached to garment.
  • Product must be new, unworn, & unwashed.
  • Pack the item in original packaging or secure, waterproof package. Cover your address label with your return label or QR code.
  • Return the package to your local Fedex drop off location.
  • Keep your return tracking number safe, as you will need this as proof of return.
  • Refunds will be processed within 7-10 business days after your return is received (excluding weekends and holidays). Please note that P.J. Salvage's parent company is Delta Galil U.S. and this name may appear on your financial statement.
  • Choose Gift Card as your refund method and receive a bonus 15% back. Simply choose "Gift Card" when selecting your refund method and the bonus will be added and emailed once your return is received.
  • Reshop Instant Refunds: If you return with Reshop, you will get your refund immediately (even before you ship back your items). After submitting your return, you will complete your refund process directly with them.

Sale & Promotion Policy

  • Items purchased on sale are final sale and can't be returned or exchanged or merchandise credit.
  • Courtesy items are not eligible for return, exchange, or merchandise credit.
  • Gifts with purchase are available while supplies last.
  • Gift with purchase are not eligible for return, exchange, or merchandise credit.
  • Terms and conditions subject to change and restrictions apply.

Shipping

HOLIDAY SHIPPING TIMELINES

The information below provides the last shipping dates for select services to help ensure your package is scheduled to arrive by December 24, 2024. For more helpful resources, explore our holiday page at fedex.com/holiday.

  • FedEx Ground® | Order by Thurs. 12.12.24
  • FedEx Home Delivery® | Order by Thurs. 12.12.24
  • FedEx 2-Day® | Order by Sun. 12.15.24
  • FedEx Standard Overnight® | Order by Wed. 12.18.24

 

  • If you require a quicker delivery, please upgrade your shipment before completing your order.
  • Orders that qualify for free ground shipping are at $100+ value and completed in one (1) transaction.
  • Qualifying orders must have a cart subtotal of $100+. The brand does not include, discounts, shipping and tax totals towards the cart total.
  • The free ground shipping offer applies only to FedEx Ground® in the United States to the 48 contiguous states.
  • Due to increased demand for cozy, comfy items, we’re unable to amend the shipping method on any orders once the order confirmation has been received.
  • Multiple orders with separate confirmation numbers can't be combined for the free ground shipping offer.
  • Your tracking number will not be recognized by FedEx.com until approximately 24 hours after your order has shipped. FedEx's online system needs some time to update. Try tracking your package again the following day and follow your order to your front door.
  • All orders are shipped via FedEx. FedEx domestic services currently supports shipments to the 48 contiguous states. Please note that FedEx shipping timelines are approximate and cannot be guaranteed.